Tuesday, 11 April 2017

The Daily Alert from Harvard Business Review

 


THE DAILY ALERT: Harvard Business Review

April 11, 2017

How to Evaluate, Accept, Reject, or Negotiate a Job Offer

By Rebecca Knight


Psychology

A New, More Rigorous Study Confirms: The More You Use Facebook, the Worse You Feel by Holly B. Shakya, Nicholas A. Christakis

Online social interactions are no substitute for the real thing.


Technology

What Will Happen When Your Company's Algorithms Go Wrong? by Roman V. Yampolskiy

You need to have a plan.


Customer service

Let Your Call Center Reps Collaborate by Lara Ponomareff, Lauren Pragoff, Matthew Dixon

It's how they will perform best.


Career planning

4 Kinds of Workplaces, and How to Know Which Is Best for You by Bill Taylor

There's more than one kind of successful organization.


Strategic planning

The Different Approaches Firms Use to Set Strategy by Kimberly Teti, Mu-Jeung Yang, Nicholas Bloom, Jan W. Rivkin, Raffaella Sadun

One of them is less successful than the others.


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The Latest Research: Diversity

Harvard Business Review

Diverse teams and companies perform better, are more creative, and are better at solving problems, so why haven’t most organizations made real progress toward inclusion? Research is starting to unravel the details, and the answer goes well beyond explicit racism and sexism.

The Latest Research: Diversity, a new 20-article collection curated by our editors, includes the best research-based pieces on diversity published by Harvard Business Review over the past few years. Each article includes discussion questions to help you have the tough conversations that will bring change to your team and your organization.

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