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April 20, 2017 Creating Simple Rules for Complex Decisions By Jongbin Jung, Connor Concannon, Ravi Shroff, Sharad Goel, Daniel G. Goldstein This tool can outperform human experts.

Gender Women Dominate College Majors That Lead to Lower-Paying Work by Sarah Green Carmichael But even studying STEM may not lead to equality. Customer service How Service Companies Can Earn Customer Trust and Keep It by Leonard L. Berry United broke six important rules. Economics Good Management Predicts a Firm's Success Better Than IT, R&D, or Even Employee Skills by Nicholas Bloom, John Van Reenen, Erik Brynjolfsson According to a survey of manufacturers. Technology Who Controls the Blockchain? by Patrick Murck No one, and everyone, by design. Economics & Society Businesses Can No Longer Avoid Becoming Political by Scott McDonald It's now a fundamental part of strategy. Creativity How to Spark Creativity When You're in a Rut by Priscilla Claman We all have to do it from time to time.

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