Hotlist: How to Stop Obsessing Over Your Mistakes

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March 4, 2019 How to Stop Obsessing Over Your Mistakes By Alice Boyes Five strategies for getting out of your head.

Developing employees The Feedback Fallacy by Marcus Buckingham, Ashley Goodall For years, managers have been encouraged to praise and constructively criticize just about everything their employees do. But there are better ways to help employees thrive and excel. Difficult conversations How to Talk to an Employee Who Isn't Meeting Their Goals by Sabina Nawaz Be clear, be specific, and end with a plan to move forward. Motivating people The Surprising Power of Simply Asking Coworkers How They're Doing by Karyn Twaronite It builds connection and helps us all feel less lonely. Networking Research: Men and Women Need Different Kinds of Networks to Succeed by Brian Uzzi Results from a study of MBAs. Business models Netflix and the Economics of Bundling by Michael D. Smith, Rahul Telang A closer look at the platform's business model. Strategy execution Why Visionary Leadership Fails by Nufer Yasin Ates, Murat Tarakci, Jeanine P. Porck, Daan van Knippenberg, Patrick Groenen Top executives need to make sure middle managers are aligned with them. Customer service Why Is Customer Service So Bad? Because It's Profitable. by Anthony Dukes, Yi Zhu If customers can't reach a human, they can't get their money back. Change management The Collaboration Blind Spot by Lisa B. Kwan Too many managers ignore the greatest threat in launching cross-group initiatives: provoking defensive behaviors.

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