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April 16, 2019 Preventing Busyness from Becoming Burnout By Brigid Schulte Organizations can help, with a little insight from behavioral science.

Customer service Why Anxious Customers Prefer Human Customer Service by Michelle A. Shell, Ryan W. Buell Self-service tech is a bad idea in stressful situations. Forecasting How Companies Should Prepare Their Forecasts by C. Fritz Foley, Mark Khavkin A great forecast has five attributes.

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