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April 17, 2019 Would You Live in a Smart City Where Government Controls Privacy? Toronto is experimenting with smart city concepts envisioned by Google spin-off Sidewalk Labs. Harvard Business School professors Leslie John and Mitch Weiss discuss the tradeoffs of using technology to improve modern city life at potential costs to digital privacy from their case, "Sidewalk Labs: Privacy in a City Built from the Internet Up." Is it worth it? The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.

Communication Research Confirms: When Receiving Bad News, We Shoot the Messenger by Leslie K. John, Hayley Blunden, Heidi Liu Advice for those who have to deliver it. Leadership Avoiding the Expertise Trap Sydney Finkelstein, professor at the Tuck School of Business at Dartmouth College, says that being the most knowledgeable and experienced person on your team isn't always a good thing. Expertise can steer you wrong in two important ways. It can stop you from being curious about new developments in your field. And it can make you overconfident about your ability to solve problems in different areas. He says that, to be effective leaders, we need to be more aware of these traps and seek out ways to become more humble and open-minded. Finkelstein is the author of the HBR article "Don't Be Blinded By Your Own Expertise." Creativity To Change the Way You Think, Change the Way You See by Adam Brandenburger What Sherlock Holmes has in common with the creator of Softsoap. Diversity The Mistake Companies Make When They Use Data to Plan Diversity Efforts by Katie Wullert, Shannon Gilmartin, Caroline Simard Lack of data is no excuse for ignoring intersectionality. Sponsor content FROM DELOITTE What Should Transportation Systems Look Like in Tomorrow's Cities ? Sponsor content from Deloitte. Sales How Younger Salespeople Can Win Over Older Customers by David Priemer Prepare, cite experts, and express your conviction. Mergers & acquisitions Don't Acquire a Company Until You Evaluate Its Data Security by Chirantan Chatterjee, D. Daniel Sokol Beware the "data lemon."

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