Friday, 17 May 2019

The Daily Alert


THE DAILY ALERT: Harvard Business Review

May 17, 2019

Do Your Data Scientists Know the 'Why' Behind Their Work?

By Thomas C. Redman


Business processes

To Improve Food Inspections, Change the Way They're Scheduled by Maria R. Ibanez, Michael W. Toffel

New research finds that the timing of commercial kitchen inspections affects their results.


Operations

How Home-Based Primary Care Can Reduce Expensive Hospitalizations by Paul Di Capua, Jay Mathur, Vivek Garg, Sachin H. Jain

Results from a program in Connecticut.


Health

You Are the Product: Giancarlo Pitocco and the Attention Economy

Former Facebook and Instagram employee Giancarlo Pitocco explains how the attention economy has created a mental health and productivity crisis — and how we can begin to reclaim our valuable time and attention.


Technology

Using Voice Interfaces to Make Products More Inclusive by Cathy Pearl

Different people need to access technology in different ways.


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Everyday Chaos

Nicolaj Siggelkow and Christian Terwiesch

What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships — while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy.

In Connected Strategy, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, this book identifies the four pathways — respond-to-desire, curated offering, coach behavior, and automatic execution — for turning episodic interactions into continuous relationships.

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HBR’s 10 Must Reads for New Managers Collection

Harvard Business Review, Michael D. Watkins, Peter F. Drucker, W. Chan Kim

This set provides insights on the topics most critical to your success as a new manager, including assessing your team and enhancing its performance; developing your emotional intelligence and persuasion skills; navigating relationships with your employees, bosses, and peers; dealing with conflict; giving effective feedback; managing diverse teams; and fortifying your own physical and mental energy.

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