Tuesday, 21 May 2019

The Daily Alert


THE DAILY ALERT: Harvard Business Review

May 21, 2019

You Don't Need to Meet Every Qualification to Apply for a Job

By Art Markman


Gender

When Women Compete

We discuss how women think about and approach competition at work and get advice on how to keep our disagreements — and people's perceptions of them — from turning negative. Guest: Leah Sheppard. Our theme music is Matt Hill's "City In Motion," provided by Audio Network.


Research & development

&D Spending Has Dramatically Surpassed Advertising Spending by Vijay Govindarajan, Shivaram Rajgopal, Anup Srivastava, Ye Wang

Especially at smaller companies.


Leadership & Managing people

When Managers Take Their Stress Out on Their Employees by Sabina Nawaz

It hurts productivity, creativity, and morale.


Change management

How One Health System Overcame Resistance to a Surgical Checklist by Kate Hilton, Alex Anderson

A case study for effecting change in a change-averse industry.


Leading teams

The Most Engaged Employee in the World by Harvard Business Review Staff

What her work and life might look like.


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Connected Strategy

Nicolaj Siggelkow and Christian Terwiesch

What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships — while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy.

In Connected Strategy, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, this book identifies the four pathways — respond-to-desire, curated offering, coach behavior, and automatic execution — for turning episodic interactions into continuous relationships.

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FEATURED PRODUCT

HBR’s 10 Must Reads for New Managers Collection

Harvard Business Review, Michael D. Watkins, Peter F. Drucker, W. Chan Kim

This set provides insights on the topics most critical to your success as a new manager, including assessing your team and enhancing its performance; developing your emotional intelligence and persuasion skills; navigating relationships with your employees, bosses, and peers; dealing with conflict; giving effective feedback; managing diverse teams; and fortifying your own physical and mental energy.

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