Thursday, 23 May 2019

The Daily Alert


THE DAILY ALERT: Harvard Business Review

May 23, 2019

When You've Reached an Impasse in Your Meeting

By Paul Axtell


Internet

Can We Trust Machines that Sound Too Much Like Us? by David Weinberger

And what about voice assistants that don't sound like us at all?


Technology

Facial Recognition Fears and Rihanna + LVMH

Youngme, Felix, and Mihir debate the pros and cons associated with the increased use of facial recognition technology and whether San Francisco's ban on such technology makes sense. They then discuss whether Rihanna represents the future of the world's largest luxury conglomerate, LVMH.


Technology

Embedding AI in Business

Accenture's Chief Technology and Innovation Officer, Paul Daugherty, discusses how to successfully integrate AI in your business: Do not think of it as bolt-on tech, but rather, as an opportunity to reimagine everything you do.


Leadership & Managing people

How Great Nursing Improves Doctors' Performance by Christina Dempsey, Thomas H. Lee

Hospitals with better nursing programs perform better overall.


FEATURED PRODUCT

Connected Strategy

Nicolaj Siggelkow and Christian Terwiesch

What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships — while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy.

In Connected Strategy, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, this book identifies the four pathways — respond-to-desire, curated offering, coach behavior, and automatic execution — for turning episodic interactions into continuous relationships.

$32.00

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FEATURED PRODUCT

HBR’s 10 Must Reads for New Managers Collection

Harvard Business Review, Michael D. Watkins, Peter F. Drucker, W. Chan Kim

This set provides insights on the topics most critical to your success as a new manager, including assessing your team and enhancing its performance; developing your emotional intelligence and persuasion skills; navigating relationships with your employees, bosses, and peers; dealing with conflict; giving effective feedback; managing diverse teams; and fortifying your own physical and mental energy.

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