And 10 DEIB needs not being met, according to workers. |
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| How to Help Superstar Employees Fulfill Their Potential | To better understand the leadership challenges and development opportunities facing high-potential employees, researchers analyzed more than 3,000 applications to Harvard Business School's High Potentials Leadership Program over a nearly 20-year period. The high-potentials themselves identified five consistent leadership challenges including leading teams, and leading change, and their sponsors identified six areas of development such as strategic management and emotional intelligence. | | | | | | Where Employees Think Companies' DEIB Efforts Are Failing | Two new surveys from Gallup, each conducted in the spring of 2022, reveal stark differences in how well employees and HR leaders say their organizations are doing when it comes to diversity, equity, inclusion, and belonging. To make progress, leaders must understand employees' core DEIB needs — and where alignment is lacking. Here are 10 needs employees say are not being met and strategies to help organizations address the disconnect. | | | | | | Executives Need to Invest in Understanding the Customer Experience | Delivering superior customer experience (CX) is a mandate that now extends well beyond the bounds of customer service, support, sales, or IT departments. It requires a cultural shift that emphasizes pervasive information sharing and intent analysis across the enterprise. Executives across all domains need to step up and lead their organizations' CX efforts in order to survive. Here are a few ways to do that. | | | | | | How Leaders Can Get the Feedback They Need to Grow | When things are uncertain, it can feel comforting to avoid difficult feedback. But creating stability for your team — and success for your organization — depends on your ability to learn what needs to change. Burying your head in the sand is never the safe thing to do. Instead, invite criticism from your team. This is awkward at best and can be a difficult emotional journey. Learn how with these six tips on soliciting radical candor from your employees. | | | | | | It Takes Versatility to Lead in a Volatile World | Data collected since the first year of the pandemic has shown that versatility is an even stronger component of effective leadership now than it was before. The correlations between versatility and a variety of leadership outcomes such as employee engagement have only gotten stronger. The most effective leaders not only operate to their strengths, but deftly toggle between opposing, yet complementary behaviors. Here's what truly versatile leadership looks like and how it's developed. | | | | | | |
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