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Capital Is Expensive Again. Now What?. It's time for companies to reevaluate growth investments, focus on productivity, and manage dynamically. Generative AI Will Enhance — not Erase — Customer Service Jobs. Companies should start looking now for creative ways to tap the power of human-machine collaboration. The latest on HBR.org 01 Capital Is Expensive Again. Now What? It's time for companies to reevaluate growth investments, focus on productivity, and manage dynamically. by Michael Mankins 02 Generative AI Will Enhance — not Erase — Customer Service Jobs Companies should start looking now for creative ways to tap the power of human-machine collaboration. by Paul R. Daugherty, H. James Wilson, Karthik Narain 03 Research: How Social Media Can Help You Find a Partner Brand Looking at which brands you share followers with can surface surprising opportunities. by Pankhuri Malhotra, Siddhartha Bhattacharyya, Mark C. Bolino ADVERTISEMENT Get Premium access to everything HBR. With a Premium subscription, you'll unlock HBS's world-famous case studies and 4 complimentary ebooks each year. Choose your subscription plan Article Keeping Your Confidence Up During a Lengthy Job Search by Marlo Lyons It can be hard to present your best self when you're feeling self-doubt. Read more Ebook Artificial Intelligence: The Insights You Need from Harvard Business Review by Harvard Business Review, Thomas H. Davenport, Erik Brynjolfsson, Andrew McAfee $22.95 Learn more Don’t forget you’re entitled to 20% off your first purchase* *Use promo code HBRORGREG4. View details here. View in browser Contact us Privacy policy Manage newsletter preferences Unsubscribe

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