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Reducing Information Overload in Your Organization. Don't let overcommunication tank productivity. Is Your Company as Strategically Aligned as You Think It Is?. A recent analysis of more than 500 employees across 12 organizations found that actual strategic alignment was two to three times lower than perceived alignment. The latest on HBR.org 01 Reducing Information Overload in Your Organization Don't let overcommunication tank productivity. by LK Klein, Emily Earl, Dorian Cundick 02 Is Your Company as Strategically Aligned as You Think It Is? A recent analysis of more than 500 employees across 12 organizations found that actual strategic alignment was two to three times lower than perceived alignment. by Vikas Mittal, Alessandro Piazza, Ashwin Malshe 03 How Tech Is Transforming Entry-Level, Customer-Facing Jobs Takeaways from a survey of more than 800 customer service reps. by Emily Potosky, Melissa Fletcher, Kathy Ross, Christopher Sladdin ADVERTISEMENT Business advice—always at your fingertips. New digital articles are posted every week on HBR.org. As a subscriber, you’ll have access to them all. Explore our subscription options Managing Cyber Risk Check out our latest Insight Center Learn how your organization can mitigate the risk. Read now Ebook How Finance Works: The HBR Guide to Thinking Smart about the Numbers by Mihir Desai $35.00 Learn more Don’t forget you’re entitled to 20% off your first purchase* *Use promo code HBRORGREG4. View details here. View in browser Contact us Privacy policy Manage newsletter preferences Unsubscribe

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