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Research: Why So Many Packages Don't Get Delivered. And what companies can do about it. Fast Casual Food Pioneer Ron Shaich Explains How to Find a Niche — and then Scale. A conversation with the founder and former CEO of Panera Bread and current chairman of Cava. The latest on HBR.org 01 Research: Why So Many Packages Don't Get Delivered And what companies can do about it. by Stanley Frederick W.T. Lim 02 Fast Casual Food Pioneer Ron Shaich Explains How to Find a Niche — and then Scale A conversation with the founder and former CEO of Panera Bread and current chairman of Cava.   Audio by Harvard Business Review 03 How AI Can Help Sales Teams Craft More Personalized Pitches Historically, creating relevant messaging required a lot of leg work and research. New tools make it much easier. by Matthew Dixon, Ted McKenna 04 Tommy Hilfiger's Adaptive Clothing Line: Making Fashion Inclusive How should the fashion company scale its adaptive fashion line?   Audio by Harvard Business Review 05 Lessons from the U.S. Navy on Building a Culture of Learning In 2018, the secretary of defense directed the Navy to increase the number of available F/A-18s from 260 to 341 jets within one year. Here's how they did it. by Bill Lescher ADVERTISEMENT Three subscription plans to fit your needs Connect to the content you want most with HBR subscription plans: Digital, Digital & Print, and Premium. Explore our subscription options Podcast How Do I Make a Good First Impression in a Job Interview? Small talk may be more important than you think. Listen now Ebook or paperback The Year in Tech, 2024: The Insights You Need from Harvard Business Review by Harvard Business Review, David De Cremer, Richard Florida, Ethan Mollick, Nita A. Farahany $22.95 Learn more Don’t forget you’re entitled to 20% off your first purchase* *Use promo code HBRORGREG4. View details here. View in browser Contact us Privacy policy Manage newsletter preferences Unsubscribe

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