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September 09, 2013 What See-Through Pants Can Reveal About a Company's Weaknesses By Gretchen Gavett What's behind Lululemon's successes and troubles? Why are women leaving Wall Street? And which industry is on the verge of collapse, despite a booming market? These stories and more in this week's scouting report on provocative ideas for business.

Career planning Don't Let Your Career "Just Happen" by Ruth Malloy Research shows what women need to do to get ahead. It starts with having a strategy. Customers Customer Intimacy, Meet Operational Excellence by Brad Power The art is in optimizing apparent opposites simultaneously. Sales Seven Types of Sales Managers by Steve W. Martin Maybe you'll recognize yourself. Difficult conversations Don't Tell a Suffering Coworker "It Could Have Been Worse" by Andrew O'Connell Saying "It was for the best" or "It could have been worse" makes sufferers feel isolated and misunderstood. Operations Our Self-Inflicted Complexity by Roger Martin By seeking narrow solutions to small problems, we've bedeviled ourselves.

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