The Daily Alert from Harvard Business Review

 

Are you having trouble viewing this email? If so, click here to see it in a web browser.

December 10, 2013 The Twelve Sales Metrics that Matter Most By Steve W. Martin A recent survey shows what numbers sales managers should watch.

Economy America's Economy Is Officially Inside-Out by Umair Haque How is it economically possible for "growth" to rise while prosperity falls? Consumer goods Dan Ariely on 23andMe and the Burden of Knowledge by Scott Berinato As the FDA intervenes with the genetic testing service, a behavioral economist reflects on the test's perils and promise. Talent management Why Japan's Talent Wars Now Hinge on Women by Avivah Wittenberg-Cox With a shrinking workforce, Japanese firms can no longer afford to marginalize women. Government Capitol Hill's Productivity Problem by Robert C. Pozen Structural flaws in the system are encouraging legislative procrastination. Customers Five Ways to Learn Nothing from Your Customers' Feedback by Rob Markey The case for eschewing the traditional approach to customer satisfaction measurement. Entrepreneurship How to Fund Indian Start-Ups by Sramana Mitra With little seed capital available, founders need to learn to bootstrap. Global business Pilferage from Mail Remains Significant Problem in Emerging Countries by The Daily Stat Mail handlers look for clues that envelopes contain money. Information & technology Big Data's Biggest Challenge? Convincing People NOT to Trust Their Judgment by Andrew McAfee As the amount of data goes up, the importance of human judgment should go down.

BEST SELLERS HBR's 10 Must Reads: The Essentials | HBR's 10 Must Reads Boxed Set | HBR Guide to Persuasive Presentations | HBR Guide to Better Business Writing | HBR Guide to Getting the Right Work Done

FEATURED PRODUCT The First 90 Days App for iPhone and Android MAKE YOUR NEXT CAREER TRANSITION A SUCCESS. Download The First 90 Days App today to help you stay ahead of the game. Download on the App Store Download on Google Play

FEATURED PRODUCT HBR Guide to Coaching Your Employees HBR Press Book When you're swamped with your own work, how can you make time to coach your employees—and do it well? If you don't help them build their skills, they'll keep coming to you for answers instead of finding their own solutions. Got a star on your team who's eager to advance? An underperformer who's dragging the group down? A steady contributor who feels bored and neglected? You'll need to agree on goals for growth, motivate your people to achieve them, support their efforts, and measure their progress. This guide gives you the tools to do that. You'll get better at (1) Matching people's skills with your organization's needs; (2) Creating realistic but inspiring plans for growth; (3) Customizing your approach; (4) Prompting with questions before you dispense advice; (5) Providing the support your employees need to achieve peak performance; (6) Giving them feedback they'll actually apply; (7) Tapping their learning styles to make greater progress; (8) Giving people room to grapple with problems and discover solutions; (9) Engaging your employees and fostering independence. Buy It Now

ADVERTISEMENT

HBR.ORG | THE MAGAZINE | BLOGS | BOOKS | CASES | STORE | SUBSCRIBE TO HBR UNSUBSCRIBE | NEWSLETTERS PRIVACY POLICY | CONTACT Copyright © 2013 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing 60 Harvard Way Boston, MA 02163 CUSTOMER SERVICE: 800-545-7685 (US/Canada) 1-617-783-7600 (outside the U.S. and Canada)