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December 20, 2013 Binge TV and the Art of Creating a Committed Customer By Michael Schrage Netflix has turned us into perfect consumers of their product.

Talent management The Bias Undermining Your People Analytics by Ben Dattner As you measure people, be sure to measure their context, too. Managing people When You Criticize Someone, You Make It Harder for that Person to Change by Daniel Goleman The defensive brain is not the listening-and-learning brain. Managing uncertainty The Downside of the Fed's Increasingly Complicated Expectations Game by Justin Fox The role of monetary policy has never been trickier. Entrepreneurship Entrepreneurs' Brains are Wired Differently by Peter T. Bryant The neuroscience of how founders approach problems. Strategy The Management Myths Hurting Your Business by HBR IdeaCast Freek Vermeulen of London Business School explains how best practices become bad practices. Research Women Will Tolerate Sexually Explicit Ads — at the Right Price by Gretchen Gavett The research on men is less surprising. Human resources Never Say Goodbye to a Great Employee by Tammy Erickson To retain valuable "boomerang" employees, manage their exit. Customers Seats Get Wider in Theaters and Stadiums, but Smaller on Planes by The Daily Stat Coach seats in American Airlines' new Boeing 777-300s are about 1 inch narrower than those in its existing 777-200s. Competition The Defining Elements of a Winning Culture by Michael C. Mankins High-performing companies don't just have fun. They get results.

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