The Daily Alert from Harvard Business Review

 

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December 30, 2013 Out with the Old (but Really Great Business Stories), in with the New By The Shortlist For a few days last August, it was one of the most talked-about business stories in America: Tim Armstrong, the CEO of AOL, fired someone abruptly during a meeting. A recording of the incident went viral. What made the typically affable Armstrong snap? In this massive piece, Nicholas Carlson analyze

Talent management To Optimize Talent Management, Question Everything by John Boudreau Rethink even the most fundamental ideas, such as "employment" and "organization." Customers The Secret to Delighting Customers by Dilip Bhattacharjee How Disney made great service habitual by putting their employees first. Finance Why Small Businesses Aren't Hiring… and How to Change That by Jeff Stibel The problem comes down to access to capital. Economy The Unionization-Inflation Connection by The Daily Stat High levels of unionization can lead to wage inflexibility, which can contribute to consumer price increases. Leadership Should Leaders Focus on Results, or on People? by Matthew Lieberman It's a trick question.

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