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April 13, 2017 The Countries Most (and Least) Likely to be Affected by Automation By Michael Chui, James Manyika, Mehdi Miremadi What percent of tasks in your country could be done by machines?

Health When Roads Are Closed for Marathons, More Elderly People Die of Heart Attacks by Andrew Olenski, Anupam B. Jena Even small delays in care can have fatal consequences. Crisis management Pepsi, United, and the Speed of Corporate Shame by Andrew Winston Empowered employees could prevent these disasters. Pricing Airlines Like United Can Underpay Bumped Passengers Because of a Government Rule by Rafi Mohammed Let the market rule instead. Conflict A Game Plan for That Conversation You've Been Putting Off by Liane Davey Postponing only makes it worse. Performance measurement How Gender Bias Corrupts Performance Reviews, and What to Do About It by Paola Cecchi-Dimeglio Fairer data is better data, for employees and for companies. Innovation Advice on Running a Government Agency Like a Startup, from Someone Who's Tried It by Maureen Hoch Lessons from 18F, a U.S. government digital services office. Economics & Society We Tracked Every Dollar 235 U.S. Households Spent for a Year, and Found Widespread Financial Vulnerability by Jonathan Morduch, Rachel Schneider Salary data masks the true extent of the problem.

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