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April 21, 2017 What to Do About Mediocrity on Your Team By Joseph Grenny Four ways to raise the bar.

Emerging markets How Multinationals Can Grow in the Middle East and Africa by Martina Bozadzhieva They're the fastest-growing markets outside of Asia. Gender Have Our Attitudes About Sexual Harassment Really Changed? by Sarah Green Carmichael Bill O'Reilly's firing inspires a look back at a 1981 HBR article. Technology Thinking Through How Automation Will Affect Your Workforce by Ravin Jesuthasan, John Boudreau Start by assessing tasks, not jobs. Talent management Our Delusions About Talent Tomas Chamorro-Premuzic, professor of business psychology at University College London, dispels some of the myths that have persisted in the 20 years since McKinsey coined the phrase "war for talent." He argues the science of talent acquisition and retention is still in its early stages. Chamorro-Premuzic is the CEO of Hogan Assessments and the author of the book "The Talent Delusion: Why Data, Not Intuition, is the Key to Unlocking Human Potential." Crisis communication Trust Your Employees, Not Your Rule Book by Bill Taylor United has changed its policies, but that's not the right way to win over customers. Ethics Case Study: Follow Dubious Orders or Speak Up? by Sandra Sucher, Matthew Preble An intern contemplates whether she should compromise her values for a job. Economy Why the U.S. Is Still Richer Than Every Other Large Country by Martin S. Feldstein But can it maintain its advantage? Transparency CC'ing the Boss on Email Makes Employees Feel Less Trusted by David De Cremer Research on how digital transparency can backfire.

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