Thursday, 18 May 2017

The Management Tip of the Day from Harvard Business Review

 


THE MANAGEMENT TIP OF THE DAY: Harvard Business Review

May 18, 2017

To Keep an Argument from Escalating, Get Some Perspective


When you get into an argument, it’s natural to focus on your own feelings and perspective. But that makes it much harder to reach a resolution. In fact, psychologists have found that people use better reasoning strategies when they distance themselves from how they currently feel and consider what a situation means in the long run. So the next time you disagree with a colleague, try to see the conflict from a third-person perspective. What would someone outside the situation say about your disagreement? Or think about how you’ll feel about the conflict in a week, a month, or a year. Considering the future encourages you to step away from the present moment, which may be full of negative emotions, and helps you put the situation in context. Knowing that you might not care about the argument as much in the future will help you temper what you say and do today.

Adapted from "To Defuse an Argument, Think About the Future," by Alex C. Huynh


FEATURED PRODUCT

White Working Class

By Joan C. Williams

Around the world, populist movements are rising among the working class, with the professional elite on the outside looking in, left to argue over the reasons. In White Working Class, Joan C. Williams explains why so much of the elite's analysis of the white working class is misguided, rooted in what she calls, class cluelessness.

In this blunt, bracing narrative, Williams sketches a nuanced portrait of the people who have become a potent political force. For anyone stunned by the rise of nationalist movements, wondering why so many would seemingly vote against their own interests, or simply feeling like a stranger in their own country, White Working Class illuminates how to connect with this vital segment of the population.

Buy Now




FEATURED PRODUCT

Harvard Business Review Emotional Intelligence Collection

Harvard Business Review

A new series of books from Harvard Business Review on the human aspects of work.

HBR’s Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.

Buy Now




ADVERTISEMENT


 

No comments:

Post a Comment